Counter-Depth 4-Door
The sleek, built-in look of this refrigerator enhances your overall kitchen design, complete with a stylish counter-depth design which allows for more workable space.Watch a demo of the RF24EDBSR
Saves You Trips to the Market
Our ultra-high capacity saves you trips to the market. At 23 cu. ft.* capacity, you'll have enough room to fit up to 23 bags of groceries**.
Helps Produce Stay Fresher Longer
With Twin Cooling Plus®, refrigerator air is kept at higher, near-commercial grade humidity levels to keep food fresher longer. Dryer freezer air means less freezer burn for better tasting frozen foods.
Up to 5.2 lbs. of Ice Daily
Our refrigerator's Ice Master produces up to 5.2 lbs. of ice per day and stores up to 2.7 lbs. of ice. This space-saving design leaves more room in the refrigerator.
Illuminates Virtually Every Corner
High-efficiency LED lighting design beautifully lights up the interior so you're able to quickly spot what you want. Sleek design saves more space than traditional incandescent light bulbs.
Slide-in/Flip-up Shelf
Designed to fit taller items with ease, you can use this three-way shelf for all your storage needs. Use it as a standard shelf, slide-in for more space or flip-up for even more storage space.
Stainless Trim Interior
High-quality stainless steel trim beautifully enhances the interior of your fridge creates a distinct and polished look that easily complements the exterior stainless design.
Counter-Depth 4-Door
The sleek, built-in look of this refrigerator enhances your overall kitchen design, complete with a stylish counter-depth design which allows for more workable space.Watch a demo of the RF24EDBSR
Saves You Trips to the Market
Our ultra-high capacity saves you trips to the market. At 23 cu. ft.* capacity, you'll have enough room to fit up to 23 bags of groceries**.
Helps Produce Stay Fresher Longer
With Twin Cooling Plus®, refrigerator air is kept at higher, near-commercial grade humidity levels to keep food fresher longer. Dryer freezer air means less freezer burn for better tasting frozen foods.
Up to 5.2 lbs. of Ice Daily
Our refrigerator's Ice Master produces up to 5.2 lbs. of ice per day and stores up to 2.7 lbs. of ice. This space-saving design leaves more room in the refrigerator.
Illuminates Virtually Every Corner
High-efficiency LED lighting design beautifully lights up the interior so you're able to quickly spot what you want. Sleek design saves more space than traditional incandescent light bulbs.
Slide-in/Flip-up Shelf
Designed to fit taller items with ease, you can use this three-way shelf for all your storage needs. Use it as a standard shelf, slide-in for more space or flip-up for even more storage space.
Stainless Trim Interior
High-quality stainless steel trim beautifully enhances the interior of your fridge creates a distinct and polished look that easily complements the exterior stainless design.
- Our counter-depth design brings a seamless look to your kitchen, while the FlexZone™ Drawer adjusts from refrigerator to freezer temperatures.
Ice Maker |
Yes |
FlexZone™ |
Yes |
External Filtered Water and Ice Dispenser |
Yes |
FlexZone Drawer |
Yes |
High-Efficiency LED Lighting |
Yes |
Cooling System |
Twin Cooling Plus™ |
Surround Air Flow |
Yes |
Power Freeze and Power Cool Options |
Yes |
Humidity Controlled Crispers |
2 |
Shelves |
5 |
Gallon Bins |
3 |
EZ-Open Handle™ |
Yes |
Stainless Steel Interior Accents |
Yes |
Auto Pull Out™ Upper Freezer Drawer |
Yes |
2-Minute Door Alarm |
Yes |
Contour Doors w/ Smooth Finish |
Yes |
CoolTight Door |
Yes |
Dispenser Light |
Yes |
Display Color |
Ice Blue |
Filter Indicator |
Yes |
Water Filter |
HAF-CIN/EXP |
Refrigerant |
R134a |
Twin Cooling Plus® |
Yes |
Type |
French Door |
Color |
Stainless Steel |
Humidity Control Crispers |
2 |
Gallon Bins |
3 |
Total Bins |
6 |
Extending Half Shelf |
1 |
Foldable Shelves |
1 |
Foldable Slide-in Shelf |
1 |
Interior Light |
High Efficiency LED |
Shelves |
5 |
Slide-In Shelf |
1 |
Spill proof shelves |
Yes |
Water and Ice Dispenser |
Yes |
Automatic Ice Maker |
Yes |
Total Capacity (cu. ft.) |
3.14 cu. ft. |
EZ-Open Handle™ |
Yes |
Temperature Zones |
4 Step |
EZ-Open Handle™ |
Yes |
Drawer Divider |
1 |
In-Door Pizza Pocket |
Yes |
Auto Pull Out™ Upper Freezer Drawer |
Yes |
Water and Ice Dispenser |
Yes |
Cubed and Crushed Ice |
Cubed & Crushed |
Interior Light |
High-Efficiency LED |
Large 2-Divider Opaque Bins |
Yes |
CEE Rating |
Tier 1 |
Energy Consumption |
665 kWh/yr |
Total Capacity (cu. ft.) |
22.6 cu. ft. |
Product Dimensions with Hinges, Handles and Door |
35 3/4" W x 70" H x 31" D |
Product Dimensions without Hinges and Door |
35 3/4" W x 68 7/8"" H x 24" D |
Product Dimensions with Door with Handles |
35 3/4" W x 70" H x 31" D |
Product Dimensions with Door without Handles |
35 3/4" W x 70" H x 28 5/8" D |
Product Dimensions with Doors Open |
35 3/4" x 70" x 42 3/4" |
Product Dimensions without Hinges or Handles |
35 3/4" W x 68 7/8"" H x 28 1/2" D |
Product Dimensions without Door without Handles |
35 3/4" x 70" x 24 1/8" |
Shipping Dimensions |
38 1/4" W x 76 5/8" H x 31 1/8" D |
Net Depth with Door Handle |
31" |
Net Height without Hinge |
68 7/8" |
Product Weight (lbs.) |
346.1 lb. |
Shipping Weight (lbs.) |
368.2 lb. |
1 Year |
1-Year Parts and Labor on Refrigerator |
5 Years |
5-Year Parts and Labor on Sealed Refrigeration System Only* |
10 Years |
10-year Parts and 5-year Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing) |
J.D. Power Awards |
Yes |
-
-
Type:
Refrigerator
-
Style:
Freestanding
-
Has Freezer:
Yes
-
Configuration:
French Door Refrigerator
-
-
Width:
35.75"
-
Height:
70"
-
Depth:
31"
-
-
Energy Star Rated:
Yes
-
-
Refrigerator Size:
22.6 (cu. ft.)
-
Fresh Food Capacity:
16.14 (cu. ft.)
-
Freezer Capacity:
6.46 (cu. ft.)
-
Icemaker:
Yes
-
Dispenser:
Yes
-
Counter Depth:
Yes
-
-
Sabbath Mode:
No
-
WiFi Connected:
No
Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.
Extended warranties are usually very inexpensive and can save you thousands in the future.
Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies.
It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.
Appliances
can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new
appliances
should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.
3.2
out of 5
52% of reviewers recommend this product.
Horrible Ice Maker
HLloyd
2/21/2022
do not purchase! we have had this model for 4 years and are out of warranty and the ice maker has died. for the last 4 years we have struggled with the ice maker freezing and jamming up weekly. google samsung ice maker issues and you will see recalls (which my model is not part of), problem after problem, law suits etc. spend your money elsewhere.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
RUN!!!!!
avery
12/3/2021
run away, run away, do not buy this fridge!!! the ice maker freezes up in 2 seconds so you constantly have to keep a bag of ice in the freezer. the freezer slides are always jamming. its a weird utilization of space. more than anything the fridge service sucks and when you call they want to send a tech out for $200 and then the ice maker will freeze up again after they leave. do not buy!!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Good refrigerator but a TERRIBLE ice maker
tvchuckles
10/20/2021
i really like the refrigerator but the ice maker is the worst i have ever seen. it worked for the first 6 months and has never worked again. it freezes up and all service calls never has fixed it. i would never buy another samsung with an ice maker
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Ice Maker HORRIBLE DO NOT BUY
Missy
9/23/2021
within 2 years of purchase, ice maker kept freezing up and would not make ice. the defrost, get this, beeps the whole time it is defrosting!!!! we had to defrost every 2 weeks.
husband tried a fix he found on internet using caulking, but it did not work. flooded kitchen with water. now we do not have ice maker or cold water on our expensive appliance. ice trays take up allot of space in freezer.
1 - ice maker is not properly designed.
2 - middle drawer temperature buttons quit working.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Looks better than it performs
LO07
8/31/2021
we've had our refrigerator for just 4 years. the first year, it made a very loud humming noise. samsung performed warranty repairs and it seemed to help resolve the issue. however, the sound would come back intermittently over the next few years.
the ice maker failed after 3 years - this is a major issue with this fridge with countless owners complaining about it.
now there is a leak in the system causing it to completely stop cooling. i've had it repaired, but this may only be a temporary fix.
i have an old frigidaire in my garage that has lasted over 20 years with no issues.
i guess they don't make them the way they used to.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Ice maker defective, compressor rattling loud
sjrucker
1/19/2021
this frig was purchased in 2014. the ice maker kept freezing up on us when it was about 2 years old. we defrosted the ice maker once a week because of this problem but it kept getting worse. after 6 months of doing this, we decided it wasn't worth our time anymore. the frig is now 6 years old and the frig makes a 5 second loud rattling noise each time the compressor runs which is about every 15 minutes or so. it's very loud!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Don't buy this!!
Donny
8/17/2020
ice maker continually freezes up. buy a a good hairdryer with this unit. other than this major design problem which is a major flaw and pita the refrigerator works well and is well liked.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Terrible Fridge--DO NOT BUY
ALLISON RUDDOCK
7/19/2020
this fridge does not work! ice maker causes leaks in the fridge, water pools under the vegetables drawers, and fridge generally doesn't stay cold. we've had many service visits over the years, had to replace the fan just recently because of a grinding noise, and it still isn't staying cold in the fridge. food is spoiling extremely quickly, mold forms, and this fridge is just a ton of work.
the design itself is nice although cleaning the vegetable drawers is complicated by needing to push down on plastic tabs -- definitely not easy and required watching a couple of different youtube videos.
altogether, this fridge is not good and has been very expensive to maintain, and it's not even functioning as it should!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
The Worst - Dont Buy
Taylor
5/21/2020
the icemaker is faulty and will freeze up every several days. apparently the water lines to the icemaker were improperly insulated thus resulting in freezing of the ice maker.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Fridge ok, icemaker not good
Sirtan
5/16/2020
ice maker has been replaced twice in the 5 years we have owned, not working again.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Do not Buy
Steve
4/13/2020
do not buy this model. second time in a year that the defrost cycle has malfunctioned. ice builds up behind the panel and the fan hits the ice.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
If you love ice
Nick
3/1/2020
if you love ice you'll love this fridge, after 1 yr you will realize this fridge makes ice, in the back of the fridge, all over the ice maker... sometimes even in the right spot.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Why do you think I bought ice in the door?
NO ICE MAN
2/1/2020
only worked for about a year and a half. reviewed the fix and found only temporary success.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
You will regret this purchase!
Mike
11/30/2019
year's 1-3 just fine. year 4 nothing but problems with the fan being stuck and hitting the iced over evaporator coils. every component except the motherboard has been replaced and still no fix.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Not Good! Freezes up in the refrigerator section
Pete
11/1/2019
the condenser coil in the refrigerator freeze up end, requires defrosting. .
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Pretty but not functional. Look elsewhere.
JDSLA
8/8/2019
don't buy it. repeated ice build-up, constantly emptying & defrosting. lower bins can't be cleaned without disassembly. support non-existent, so you must search for solutions online from others.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Left Disappointed
Bryan in Texas
8/5/2019
after 3-4 mo. ice maker starts freezing over & stopps working. tech at our house every 6-8 wks... never resolved. very poorly designed ice maker. now no warranty, fix, ice & nowhere to turn.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Too many issues
almahern
8/3/2019
i was so happy to buice maker stopped working within months of purchase. a few months after that, the temperature control stopped working. i will never purchase a samsung appliance again
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Worst Fridge
JOEFD
7/3/2019
the icemaker freezes solid every month - and i have to defrost it with a hairdryer. most disappointing purchase. everyone that i know with a samsung fridge has the same issue.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Great looking, works POORLY
KellyPDX
6/19/2019
had 1 year and it does not hold temperature-food spoils after a few days. the display indicates it is 38 and thermometers read 41-43. ice maker doesn't work, water runs out and ice is soft.
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Ice Machine FAIL
LMCL
6/19/2019
this is definitely not an "ice master". i've had to scrape & thaw the ice unit at least once a week since buying this very expensive piece of junk.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Rusted door, VERY BAD QUALITY
Muñe
5/29/2019
we bought this refrigerator 2 years ago. we never thought of getting an extended guarantee for rusting, since it is supposed to be stainless steel. do not purchase.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
MrRondeau
poprondo
5/15/2019
We bought this from best buy on 09/08/2016 the ice maker freezes up all the time .We have to shut off the ice maker and let it thaw before we can use it again any solutions would help. and yes it is level.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Ice Maker doesnt work
Sedgar68
5/7/2019
Ice Maker has been repaired multiple times. Never worked. Freezes and then leaks
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Too noisy
JeffSof
5/5/2019
Would give this appliance 5 stars if it wasn't for the fact that it's so noisy when making ice. It's a loud bang and the motor runs noisily. This is the second appliance I've had with the same inherent fault of the icebox freezing over. The engineer has been out 7 times now and fitted a service kit but the fault is still there. Have now returned it to Samsung and received a refund. Very frustrating for a £2k appliance.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Worst Refrigerator Ever
Booooooooo
4/13/2019
Few month after warranty, compressor stopped working. I paid $650 to fix that. Six months later the freezer stopped freezing apparently because of a bad defrost sensor! I am so tried of throwing money at this piece of garbage. It barely lasted for 3 years. Such a shame Samsung!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Beautiful but not worth the money!
KBM123
3/29/2019
We purchased the matching set of appliances in June 2015 for our new house. About 13 months after moving in, the ice maker stopped making ice. Of course, it was an out of pocket fix because it was no longer under warranty ($200). Now, here we are less than 4 years later, and the refrigerator is making a very loud humming noise. When I google the problem, it's obvious that other models of Samsung refrigerators have the same issue. We have already replaced our dishwasher and the digital display on our range is partially out also. I do not recommend Samsung appliances.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
ice maker is garbage
Elliotn
2/28/2019
Like others, the ice maker is frozen solid. I'm trying to figure out how to get it fixed. Ugh!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
shelves and drawers keep breaking
foxyladydc
2/16/2019
plastic parts break. if it is more than 3 years old it its hard to find parts. expected more from an expensive refrigerator. i have replaced 3 shelves and one drawer and hinge.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great, BUT...
Calvinhead01
12/3/2018
We are big Samsung believers and normally purchase all TV's, phones and appliances favoring the brand. We purchased this counter depth refrigerator from Lowe's and luckily added the extended warranty. In less that six months our unit stopped making ice and we called for warranty support. It was performed promptly and our ice maker worked again. Within 3-6 months we had the same issue and this time called Lowe's warranty. The technician came out and diagnosed the issue and stating that this was a common problem with this refrigerator and Samsung was supplying a "kit" to fix the problem. After the kit came and was installed the ice maker was fine. Another 3-6 months later the issue came back and this time the tech told us that we would probably get a replacement since everything had been done to fix this problem. He fixed it again and said if the problem persisted Samsung would replace. 3-6 months later the issue came up again and the and called Samsung and we were told it was approved for a replacement. When we called later to arrange this Samsung told us even though it was in their system to give us a replacement, our warranty has expired so they were not going to give us the replacement unit. After going up several levels of Samsung employees we were told the best best was to contact Lowe's. We went to Lowe's and they immediately made the arrangements to replace our unit. We really like the refrigerator but are disappointed in the way Samsung handled this issue. We are so happy that we purchased an extended warranty and Lowe's is doing the right thing, but not happy the way Samsung has stood behind their product.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Do not buy!
leisharobbins
12/1/2018
We have a had this refrigerator for maybe a year and half. We have uneven doors (since the get go) and one of our shelves broke. Samsung needs to stick to TV's.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Never Again
kriszR
11/11/2018
After this experience I will not be buying a samsung appliance again. I have had this refrigerator for just 4 years and have spent about $1000 fixing it. The ice maker has broken TWICE and we have also had an issue the defroster causing the cooling not to work. For such an expensive item I expected much more than this garbage. The product is pretty but if it repeatedly breaks in such a short time whats the point. Im expecting the ice machine will break again but I refuse to put more money into this and will be replacing it.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
poor
SAMSUNG SUCKS A LOT
11/3/2018
The door is not even ad to make it even you need door snap rings that you cannot even put on my fridge, so the fridge is permanently uneven. This fridge is also the only one with snap rings all others do not need snap rings. VERY DISAPPOINTED IN SAMSUNGS JOB ON THIS FRIDGE.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Nice Refrigeration/Horrible ice maker
Elayman1
10/19/2018
This is a great refrigerator, however the ice maker "ice master" is the worst on the market. The ice maker went out after 13 months. Of course the warranty for general repairs is only for 12 months. So I was stuck along with all the others that are having the same problems with this ice maker. Waiting for Samsung to step up and fix this issue. Maybe a while. In the meantime I will not buy another Samsung product. This review is because of the "ice master"
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great - if you plan to keep it 2 years
truereview3
10/6/2018
After 2 years, you will need to repair it every 3 weeks as it freezes inside as you can see on MANY youtube videos...
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Refridgerator Lemon
Libertybell
9/8/2018
I purchased this refrigerator in April 2018, it leaks from the ice dispenser both inside the fridge and outside at the dispenser. I have to keep paper towels at the dispenser to keep the water from leaking down the front of fridge. Because it leaks inside the fridge the ice bucket freezes up and cannot be removed. I've had service on it and its worst now than before. It's alway making popping noises. Samsung makes it so difficult to request service on line. I have never had so many issues with an appliance as this one. I would never recommend a Samsung Refrigerator.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
NOTHING BUT PROBLEMS
MarDeb
9/5/2018
We have had this refrigerator for 4 years thank god we bought the extended warranty we have had ice maker problems every 9 months. Now the evaporator fan is failing due to cooling coil freeze up. Never again will we purchase a Samsung appliance. The company knows about the ice maker problems and really do not care. They
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
SIDE BY SIDE
WASTEDMONEY20772
6/23/2018
I would not recommend this product to anyone. I am still paying for this refrigerator that got ICE JAMS AFTER ICE JAMS EVERY 2 DAYS. THE MONEY THAT YOU PAY THIS SHOULD NOT BE HAPPENNING NEED TO B E RECALLLED
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
constant problem with ice maker which Samsung will not do anything about.
wateryice
4/18/2018
We have had problems with the ice maker on this refrigerator since it was six months old. We had technicians out while still under warranty, including all parts of ice maker being replaced twice. It ices up, pours water out, and then the fan will get stuck making a noise. I would never recommend or purchase another Samsung product as Samsung knows this is an issue and will not resolve.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
poor ice maker
DaveinVirginia
3/6/2018
We really liked the design of this refrigerator, and it fit our kitchen like a glove. But the ice maker in the refrigerator is amazingly sub-par. When it works at all, the ice maker produces a limited amount of ice that is softer than our previous refrigerator. And, on a regular basis, it ices up and stops making ice altogether. I have to defrost the ice maker with a hair dryer and scraper as often as every 3-5 days to keep it working. We had the ice maker unit replaced under warranty. Now that the refrigerator is out of warranty (it's now 3+ years old), we have had 3 service calls (and counting) in which the technician has followed Samsung's recommended steps to mitigate this known problem. The problem persists, and we were just quoted a significant (out of pocket to me) cost for replacement parts to be installed on a 4th service call. If ice is important to you, I would not recommend this refrigerator.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Loudest Fridge ever!
heideeo
2/28/2018
OMG I am so over this fridge- It has been repaired 3 times and making awful fan noises again. The first time we had it repaired was right after we had it installed. I hate this fridge.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Piece of bad work
jaisudhs
2/5/2018
Expensive refrigerator. Had to replace fan in about 13 months. Soon after warranty expired. Now same problem again with ice forming near vents inside. Have to call service. Never buy a Samsung. And getting service is pretty difficult as well. Zero value for a lot of dollars. More pain than anything else
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Worst product ever.....Samsung needs to refund us our money so we can get a quality product
Verydisappointed44
1/23/2018
Basically...our refrigerator is only 8.5 months old. We have had numerous issues with the ice maker freezing up even from just 1.5 months of age. Samsung, when we originally called, had nothing to offer to help us. Today, it is just over 8 months old, the entire ice tray was frozen in place and there was zero ice in the tray. They offer no help for repair of this issue. If you look up online, the repair has been described as very pricey.....from replacing water lines and reinsulating the entire appliance and then replacing a circuit board. The repair would cost half the cost of the orig price. It was somewhat bizarre that Bruce R at the bestbuy in Avon Ohio told us we edged the extended warranty on the item because of some excuse about power outages in our area......we have had zero of those.....would have been better had the guy just told us we were purchasing a piece of garbage instead......and maybe we could have bought a different unit that would have worked...... Samsung.....how do you refund me my money for something that you won't service and we can ant find anyone to touch it since it is such an issue.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Not Reliable
SamSungItsLastSong
1/19/2018
After 13 months our water dispenser and ice maker both quit working. We entertain and need a fridge that can produce ice. With a 12 month warranty we are left paying again and again, waiting for someone to be able to figure out what's wrong. At this time we've paid hundreds for repairs and still have no ice. DO NOT plan on this unit working for years. It is poorly made and has major design flaws.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
I love the design of this refrigerator
refrigandme
9/23/2017
Beautiful stainless steel cabinet makes my white kitchen pop. Love the led lighting. Can easily see and access food. Easy to organize food storage.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Samsung refrigerator
WP86
9/8/2017
Nice design with great features. A bit pricey but worth the price. Has excellent features and flexible storage space
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great fridge
Cpt77
9/6/2017
We built a new house so we wanted all appliances to look same to be part of the house and samsung offered good products for good package price!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Terrible ice maker, awesome otherwise
Dev7
8/28/2017
The ice maker in this refrigerator is it's downfall. Otherwise this refrigerator is awesome. Its sleek, loaded with features/functionality, and looks great. But for such a high-end refrigerator that only has 1 small ice maker, you would expect it to be more robust/reliable and with less issues.
Not long after our 1 year warranty ended, the ice maker suddenly started icing up. There are no issues with the gaskets/seals. I have scoured the internet for solutions, and it seems many other customers have this same issue. We now have to pull the tray and thaw it out completely every couple months. Between thaws, ice production slows gradually until it completely stops.
This refrigerator would be 5 stars all the way without the ice maker issues. Due to ice maker issues, it is overall below average, and NOT recommended.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
NO ice, ice baby
Vegas2Hermosa
8/13/2017
Worst purchase we've made in years. We've had continuous problems with the ice maker and reading repair blogs this is a well documented issue with the product. When we've called for repair, we get ridiculous trouble-shooting tips and no resolve. Ice maker problems started within 6 months. We finally gave up and bought an external ice maker. Ice maker/water dispenser leaks even when it works, and then ice maker freezes over after a couple of weeks.
In our 2.5 years of ownership, we've had to replace 3 door shelves and one interior shelf. The plastic breaks easily and is brittle.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
After the honeymoon.
dkjo
8/3/2017
Purchased in November of 2014 and after one year the ice maker failed. After several out-of-warranty service calls and replacement of the ice maker motor/fan unit TWICE at our expense, the ice maker is failing again and the refrigerator fan motor has also failed. My understanding is that Samsung has redesigned the ice maker components and housing, so there is hope for those of you who have recently bought this unit. We are very disappointed to have to be shopping for a new refrigerator after 2.75 years.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
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