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2.9 | 21 Reviews

Top Control Dishwasher with Flextray™

Samsung Model # DW80M9960UG

Features

  • Powerful wall of water cleans everything in the dishwasher
  • 3rd rack adds more room for cutlery and large utensils

Quick Specs

  • Type: Dishwasher
  • Style: Built In
  • Width: 23.87"
  • Height: 33.87"
  • Depth: 25"
  • Energy Star Rated: Yes
  • Stainless Steel Tub: Yes
  • Fully Integrated Controls: Yes
  • Tall Tub: Yes
  • Decibel Level: 38.0 dB
  • WiFi Connected: No

See More

 
Image Feature

WaterWall™

A powerful, streaming wall of water delivers remarkable cleaning results.

Image Feature

AutoRelease™ door

At the end of the cycle the door automatically opens to allow steam to escape, while a fan creates a curtain of air to protect your worktop. The AutoRelease ™ feature improves drying results up to 35%.*

Image Feature

Zone Booster™

Zone Booster ™ removes stubborn leftover food effectively. It is the industry's widest targeted cleaning zone with 5 nozzles on the left half of the dishwasher, cleaning even the dirtiest dishes in a single wash

Image Feature

Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance.

Image Feature

Flexible space

Easily maneuver the adjustable racking system to maximum space when you're fitting in an oversized item. The Third Rack with Flextray™ is a removable rack that simplifies unloading silverware and oversized utensils. And fit upto 15 place settings in a single load, ideal for clean up after entertaining.

Image Feature

Faster, easier clean up

Remotely monitor and control the dishwasher from your smartphone with Wi-Fi connectivity. Speed up the wash cycle with Express 60, a setting to clean dishes faster. It's ideal for lighter loads. Plus, enjoy virtually silent wash cycles, this dishwasher is quietest in its class at 38 dBA*. Then relax, because the Indicator Light shows whether the dishwasher is running and can be seen from across the room and the Digital Leak Sensor identifies leaks as small as 1 oz. and shuts itself off before water can escape.

Image Feature

Remotely schedule your cycle

The SmartThings app lets you remotely start, stop, or delay dish cycles right from your phone. Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Product images shown may not reflect the model or color selected.

Image Feature

Monitor and control energy usage

SmartThings lets you monitor and manage your dishwasher's power usage. Get energy saving tips and alerts to help lower your electric bill. Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Product images shown may not reflect the model or color selected.

WaterWall™ A powerful, streaming wall of water delivers remarkable cleaning results.

AutoRelease™ door At the end of the cycle the door automatically opens to allow steam to escape, while a fan creates a curtain of air to protect your worktop. The AutoRelease ™ feature improves drying results up to 35%.*

Zone Booster™ Zone Booster ™ removes stubborn leftover food effectively. It is the industry's widest targeted cleaning zone with 5 nozzles on the left half of the dishwasher, cleaning even the dirtiest dishes in a single wash

Fingerprint resistant finish Helps reduce smudges for an everyday great appearance.

Flexible space Easily maneuver the adjustable racking system to maximum space when you're fitting in an oversized item. The Third Rack with Flextray™ is a removable rack that simplifies unloading silverware and oversized utensils. And fit upto 15 place settings in a single load, ideal for clean up after entertaining.

Faster, easier clean up Remotely monitor and control the dishwasher from your smartphone with Wi-Fi connectivity. Speed up the wash cycle with Express 60, a setting to clean dishes faster. It's ideal for lighter loads. Plus, enjoy virtually silent wash cycles, this dishwasher is quietest in its class at 38 dBA*. Then relax, because the Indicator Light shows whether the dishwasher is running and can be seen from across the room and the Digital Leak Sensor identifies leaks as small as 1 oz. and shuts itself off before water can escape.

Remotely schedule your cycle The SmartThings app lets you remotely start, stop, or delay dish cycles right from your phone. Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Product images shown may not reflect the model or color selected.

Monitor and control energy usage SmartThings lets you monitor and manage your dishwasher's power usage. Get energy saving tips and alerts to help lower your electric bill. Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. Product images shown may not reflect the model or color selected.

Features

  • Powerful wall of water cleans everything in the dishwasher
  • 3rd rack adds more room for cutlery and large utensils
Key Features
3rd Rack Yes (FlexTray)
Zone Booster™ Yes
Express 60 Yes
FlexTray™ Yes
AutoRelease™ Door Drying Yes
Wi-Fi Connectivity Yes
SmartThings Yes
Standard Features
Cancel & Drain Button Yes
Tub Material STSS
Ventilation Drying System (Fan Assisted) AutoRelease™ Door Drying
Digital Leak Sensor Yes
Wash Arm Upper/Mid/Low
Wash System
Normal Cycle Yes
Heavy Cycle Yes
Self Clean Yes
Design
Type WaterWall™ 2.0
Exterior Color Fingerprint Resistant Black Stainless Steel
Place Setting 15
Display Color Ice blue
Control Type Hidden Touch
Racks/Interior
Upper Rack Adjustable Tines Yes (2)
Upper Rack Cup Shelf Yes (2)
Lower Rack Adjustable Tines Yes
Power/Ratings
Electrical (Voltz/Hertz/Amps) 120/60/15
Heater Watts 1100W
Circulation Motor Watts 60-100W
Drain Pump Watts 30W
Energy & Performance
ENERGY STAR ® Certified Yes
Energy Usage (kWh/year) 239
Weight & Dimensions
Product Weight 95 lb (43 kg)
Width 23 7/8" (605mm)
Depth 25" (636mm)
Adjustable Height 33 7/8" (860mm) - 35" (890mm)

Quick Specs


  • Appearance

  • Type: Dishwasher
  • Style: Built In

  • Dimensions

  • Width: 23.87"
  • Height: 33.87"
  • Depth: 25"

  • Features

  • Energy Star Rated: Yes
  • Stainless Steel Tub: Yes
  • Fully Integrated Controls: Yes
  • Tall Tub: Yes
  • Decibel Level: 38.0 dB
  • WiFi Connected: No

User Manual

Energy Guide

Download Spec Sheet

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.9 out of 5

42% of reviewers recommend this product.

1 Stars

Stay away...trust me, just stay away

Mark 4/16/2020

no matter what i do, im told i?ve exceeded maximum characters. so, ill be brief. this dishwasher is a piece of junk. dont buy it.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Super quiet

Elbinorhino 3/25/2019

We have had this dishwasher 13 months and it has worked perfectly. You almost can't hear it when it runs.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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1 Stars

Leaks once a month

TheRobertPalmer 3/20/2019

I bought this about 18 months ago. At about 12 months in a leak started. It leaks only enough to set off the sensor. Then it tries to pump out the unit until I unplug it. When I take it apart there is about half a cup of water in the sensor pan and no indication of what is leaking so I dry it all off and put it back together and we are good for another month. I am so sad that I bought this one. I wish I had gotten a dishwasher that doesn't leak.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Torture!

mkmn 3/8/2019

Sensors are way too sensitive. Always getting error codes and never know when or why it is going to stop working.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Doesn't work after having it for less 2 years

LaCR 2/16/2019

So, after spending over $1000 for this dishwasher it quit working. The light turns on like it's going to start, but then error code LC comes up. I never leave reviews, but my frustration set in when I called the only Samsung certified technician around and it $100 just for service call, $60/ hour +parts. Therefore we are buying a new dishwasher and paying $20 to get rid of this one. Cheaper than getting this piece of junk fixed.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Horrible dishwasher

Nikoleweyburn 2/9/2019

I had this dishwasher for 6 months before the door stopped opening at the end to finish the dry cycle. Someone came to fix it recommended by Samsung to only change the circuit board out and then it wouldn't even wash one cycle after that. Took 3 more weeks for someone to come put a new cuircit board in for it to work for a week and now it won't even do a cycle shuts off doesn't work. I have 3 little boys family of 5 and not having a dishwasher is very unconvient. Not impressed at all. What do I do now spend more money on a new one that probably will do the same Samsung?
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Not happy at all

KunalSharma 12/12/2018

Dishwasher is dying in its first year. LC errors .... Does start at times
Originally posted on Samsung.com

No, I do not recommend this product

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Features

 

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Value

 
4 Stars

Love the performance, but it's not perfect

WyoDan 11/1/2018

This thing is definitely powerful - everything comes out squeaky clean flawlessly every time. There are a few issues, however: Samsung put the cart before the horse with the app support. I had this almost 9 months before the "Smart Things" app supported it. Furthermore, add this to your list of devices is unpredictable. I had to try it no less than 6 times over two different days, then finally it just worked. The door automatically opens when the cycle is done. That's great, but it fails to do so every once in a while. Now after about a year, the door no longer just cracks like it's supposed to. It opens all the way up and falls to the floor. I bought a 5 year warranty, so I'm sure the tech can patch me right up either way.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

BEST DISHWASHER

ERNIE123456 10/31/2018

very good dishwasher ,very quite ,cleans dishes very good ,easy to operate
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Love this dishwasher

angelpooh1600 10/31/2018

I am so happy I bought this. It is very quiet, and love all the options I have for each load of dishes.
Originally posted on Samsung.com

Yes, I recommend this product

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2 Stars

Poor washing and drying. Smart option?

Sad washer 9/30/2018

The dishes never dry. The dishes are are not clean or have spots.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Poor interior design

joi11 7/25/2018

We have just finished new home construction and I recentlystarted using my Samsung dishwasher. I would say that the person who designed how this washer loads has never used a dishwasher before. Seriously. It is the worst loading dishwasher I have ever owned. To get my plates to fit in the bottom rack (10.75") I had to discard the upper flex rack--which I was very excited about--now it's unusable, so that I could raise the upper tray to get my plates and several small pots in the bottom rack. Additionally, the silverware holders have such big holes in the sides that my silverware pokes out thru them making it impossible to slide the rack in and out. My husband is going to buy some stainless steel screen and try and retrofit the holders to make them usable. Also, the metal used in the racks and for positioning is very flimsy. I would actually give this a one star but I gave it two because at least it is very quiet and I do like the fact that the door opens automatically when the wash is done, and it is nice looking.
Originally posted on Samsung.com

No, I do not recommend this product

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Value

 
4 Stars

I love it but I have a few desires....

WholeHouseSamsung 2/13/2018

To start with, the performance of this appliance is excellent. I especially like the quiet of the cycle, the waterfall cleaning, and the "kick-out" at the end of the cycle. It really has superior performance. One of my not-so exciting aspects is the arrangement of the rack spikes/tines (?) . Their arrangement and closeness made it difficult to arrange the dishes for drying. I was unable to put the majority of my dishes at an angle that allowed them to drain at the end of the cycle. The uprights were too close to allow a tilt to the dish/bowl. So... buy it! Work around the tilt issue. It is a great dishwasher.
Originally posted on Samsung.com

Yes, I recommend this product

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2 Stars

Please be careful with this dishwasher

Karun 1/12/2018

I hope this model does not share the same design issues as the old model. I have had a previous design of this dishwasher - DW80H9930US. The machine is great but I seriously think there is a defect in the design. Since I have owned that model I have had multiple problems with SE problem. Samsung even sent a rep and he looked at the machine and told me that it was not setup correctly even though I had professionally installed. Because of that the water was backing up in the pump area and clogging. I got it installed again and the tech made sure that it was installed correctly and I still keep getting the SE error. I am not sure how others have fared with this machine.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

I dont have words

SERKUL 1/4/2018

Cheap products; We moved our new home about 4-5 years ago. We purchased all appliances from Samsung (Best Buy). Refrigerator, Dish Washer, Microwave, Owen, Dryer, Washer also laptops cell phones etc. We used previously Samsung products and had no major issues. We ordered those appliances set about 4 years ago. It was exciting nice looking. Nightmare is started after 1st l month later. Refrigerator bottom door handle broken. Samsung replaced hole unit. Dishwasher started leak error. Technician replaced console. refrigerator console screen started little while later 20" crack. Samsung send me new console I replaced my self-etc. after warranty, I spend a lot money to hire some local tech to repair a lot of other issues. Owen 2 times blower replaced broke again and we our not using blower options any more just cocking little longer watching make sure not burn our foods. Dish washer randomly made too many issues last one was 2-3 days ago replaced motor . Micro way console was blank ordered new console and replaced. Working now. Dryer making a lot of noise due to tech said drum is too big and no balance difficulty to fix he said used like this. My mom using Samsung refrigerator all most 20 years w/o no issue. I was talking to handy man tech and he said those products are made w plastic parts and broke easily. That's what we are dealing with it. My wife made mussels keep cleaning Samsung Stanly steel and trying with every cleaning products. Very difficult to clear up due to cheap Stanly Steels. I'm not putting down Samsung products. I think our chance that models are made cheap materials. Laptops/cells phones/Washer working order no issues. Thanks for all these SAMSUNG. S.&D. Erkul Mooresville, IN
Originally posted on Samsung.com

No, I do not recommend this product

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Features

 

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Value

 
2 Stars

Stay away from this dishwasher

randyandchuck 12/14/2017

This is a very cool dishwasher. It's really unfortunate that it is not reliable. We've tried two of them now and both have leaked. Both have displayed the "LC" error code multiple times. It appeared on the second one just two days after installation. The "LC" error shuts down the machine and then it chimes incessantly until it dries out. All you can do it shut off the breaker and wait a day or so for it to dry out. The repairman came to the house five times, but couldn't find or fix the problem. That dishwasher was replaced with a new one that turned out to have the same problem. We're now going to replace the second dishwasher with a new machine from a different manufacturer. We purchased a high-end Samsung refrigerator, wall oven, washer and dryer along with the dishwasher this past summer. The refrigerator ice maker has had to be repaired twice. The steam bake feature stopped working on the oven after four or five uses. Samsung makes some very innovative appliances, which is what appealed to us. Unfortunately, they have a lot of work to do to make them reliable. An innovative product that doesn't work isn't worth much.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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5 Stars

Did you hear something?

Xboyblue 10/7/2017

This is the quietest dishwasher I have ever owned, I actually didn't think it was even running, you won't hear anything. The design, features and operation are top of the line, the 3rd rack is something I didn't think I would use, but I was wrong, it's use and position is perfect. Connecting the WiFi feature does take a bit of time and its intergration into Samsung Smarthings without the separate app would be a plus, but the feature is cool, overall this one is 5 Star!
Originally posted on Samsung.com

Yes, I recommend this product

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Value

 
5 Stars

Samsung Dw80m9960ug

Vick2100 9/20/2017

Great style Dishwasher great color.We love our new appiances, they look so sharp , love the blac
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

Interior of door defective

Willy007 9/9/2017

The interior of the dishwasher door is so soft it easily dents. Never had any dishwasher with such a tinny liner in door. Very disappointed
Originally posted on Samsung.com

No, I do not recommend this product

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Value

 
5 Stars

Coolest Dishwasher Ever,,, plus MORE

DanielGofATL 6/21/2017

I could sleep next to this dishwasher. In fact, I've actually considered recording its sounds and making it into a sleep sound to play at night. The only way you can hear this washer is if your in the same room; and even then it's relaxing. The color, black stainless, compliments my floors more than I ever thought; and vice-versa! Literally nothing short of amazing. I love it. It's worth every penny. I'd buy as many as I needed just like it, if I had a big enough home. I'm a "tech-y" person, and I love the technological ability of this dishwasher. I sound like a sales-person, or, a paid endorser. I assure you I am NOT. I just purchased a Samsung dishwasher(DW80M99), refrigerator (4-door flex RF23J9011SG), and microwave(ME21H706MQG). The best appliances I've ever bought, ever. Just l, unimaginably pleased!
Originally posted on Samsung.com

Yes, I recommend this product

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4 Stars

This product has great features

4BlackStainless 5/27/2017

Good product power button too easy to come on. No other problems yet
Originally posted on Samsung.com

Yes, I recommend this product

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Features

 

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Value

 

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