Fresh, Filtered Water Without Opening The Door.
Conveniently access chilled water with our streamlined water dispenser. The slim design is virtually flush with the door for a sleek, low-profile look. It also features an LED-lit display for easy visibility.
Save Money. Save Energy.
This ENERGY STAR® Certified LG refrigerator exceeds minimum federal energy standards to positively impact your energy bill, your energy consumption, and most importantly, the environment.
Store More.
Discover a spacious 29 cu. ft. of storage - now more useful space than ever. Without a bulky ice maker on the top shelf, you can put every inch toward storing your fresh favorites. This LG French Door refrigerator also gives you more chilled water than before - perfect for when friends come over or busy summer weekends.
Easy In. Easy Out.
The Smart Pull® Handle makes opening and closing the freezer quick and easy. All it takes is a simple lift of the handle for effortless access to your freezer.
Great Light.
LED panels located on the rear of the refrigerator provide an exceptionally bright interior and saves energy over traditional lighting.
Make Ice Without Making Ice
Our built-in icemaker automatically makes ice cubes, so that you always have ice on hand for those hot summer days or when entertaining at home.
Fresh, Filtered Water Without Opening The Door.
Conveniently access chilled water with our streamlined water dispenser. The slim design is virtually flush with the door for a sleek, low-profile look. It also features an LED-lit display for easy visibility.
Save Money. Save Energy.
This ENERGY STAR® Certified LG refrigerator exceeds minimum federal energy standards to positively impact your energy bill, your energy consumption, and most importantly, the environment.
Store More.
Discover a spacious 29 cu. ft. of storage - now more useful space than ever. Without a bulky ice maker on the top shelf, you can put every inch toward storing your fresh favorites. This LG French Door refrigerator also gives you more chilled water than before - perfect for when friends come over or busy summer weekends.
Easy In. Easy Out.
The Smart Pull® Handle makes opening and closing the freezer quick and easy. All it takes is a simple lift of the handle for effortless access to your freezer.
Great Light.
LED panels located on the rear of the refrigerator provide an exceptionally bright interior and saves energy over traditional lighting.
Make Ice Without Making Ice
Our built-in icemaker automatically makes ice cubes, so that you always have ice on hand for those hot summer days or when entertaining at home.
- 29 cu.ft. Large Capacity lets you stock up on more of your favorites
- Slim External Water Dispenser Design
- Chilled water is right where you want it, with our slim in-door dispenser
- SmartPull™ Handle
- Factory Installed Ice Maker
|
| CustomChill™ (cu.ft.) |
19.5 cu.ft. |
| Freezer (cu.ft.) |
9.2 cu.ft. |
| Refrigerator (cu.ft.) |
19.5 cu.ft. |
| Total Capacity (cu.ft.) |
28.6 cu.ft. |
|
| Auto Closing Door Hinge |
Yes |
| Child Lock |
Yes |
| Door Alarm |
Yes |
| LoDecibel™ Quiet Operation |
Yes |
| Sabbath Mode |
Yes |
| Temperature Controls |
Electronic/Digital |
|
| Compressor Type |
Smart Inverter Compressor |
| Door Cooling+ |
Yes |
| Evaporator |
1 |
| Multi-Air Flow™ System |
Yes |
| Temperature Sensors |
6 |
|
| Carton Dimensions (WxHxD) |
38" x 73" x 39" |
| Case Edge Clearance (Door Fully Open) |
27.63" |
| Counter Depth |
No |
| Depth (Draw Open Fully without Handle) |
55.25" |
| Depth (to Hinge Cover) |
25.38" |
| Depth (Total with Door Open) |
48.63" |
| Depth with Handles |
36.25" |
| Depth without Door |
29.88" |
| Depth without Handles |
33.75" |
| Door Edge Clearance with Handle |
4.5" |
| Door Edge Clearance without Handle |
1.38" |
| Height (Floor to Top of Drawer) |
27.5" |
| Height to Top of Case |
68.5" |
| Height to Top of Door Hinge |
69.75" |
| Installation Clearance |
Sides 1/8 |
| Standard Depth |
Yes |
| Weight (Unit/Carton) |
227 lbs / 302 lbs |
| Width |
35.75" |
| Width (Door Fully Open without Handle) |
63.5" |
| Width (Door Open 90 with Handle) |
44.25" |
|
| Energy Consumption (kWh/Year) |
653 |
| ENERGY STAR® Qualified |
Yes |
|
| Door Type |
Pull Drawer |
| Drawer Divider |
Yes |
| DuraBase™ Solid Drawer Base |
Yes |
| Freezer Handle |
Vista |
| Freezer Light |
LED Lighting |
| No. of Door Bins/Drawers/Construction |
2-Tier Organization |
|
| Compressor (Parts & Labor) |
5 Years |
| Parts & Labor |
1 Year |
| Sealed System (Parts & Labor) |
5 Years |
| UPC |
195174033036 |
|
| All Available Colors |
Stainless Steel |
| Contour Door |
Yes |
| Handles |
Matching Commercial Handles |
| Hidden Hinges |
Yes |
| Surface |
Smooth |
|
| Cantilevered Shelves |
Yes |
| Crisper Bins |
2 Humidity Crispers |
| Door Bin Construction |
1 Piece (Clear) |
| Glide N' Serve™ Drawer |
Yes |
| Handle Type |
Bar |
| No. of Door Bins |
6 Total (2 Adjustable Gallon Sized) |
| No. of Shelves |
4 Split |
| Refrigerator Light |
Ceiling LED |
| Shelf Construction |
Spill Protector™ Tempered Glass |
|
| Display Type |
Membrane / White LED |
| Series |
LG |
| Type |
French 3-Door |
|
| SmartThinQ® |
Yes |
|
| Daily Ice Production (lbs) |
2.5 lbs / 2.7 (IcePlus) |
| Dispenser Type |
Integrated Tall Water Dispenser |
| Dual Ice |
Yes |
| Ice Storage Capacity (lbs) |
4.0 |
| Ice System |
IcePlus™ |
| Water Filter |
LT1000P |
-
-
Type:
Refrigerator
-
Style:
Freestanding
-
Has Freezer:
Yes
-
Configuration:
French Door Refrigerator
-
-
Width:
35.75"
-
Height:
69.75"
-
Depth:
36.25"
-
-
Energy Star Rated:
Yes
-
-
Refrigerator Size:
29 (cu. ft.)
-
Fresh Food Capacity:
19.5 (cu. ft.)
-
Freezer Capacity:
9.5 (cu. ft.)
-
Icemaker:
Yes
-
Dispenser:
Yes
-
Counter Depth:
No
-
-
Sabbath Mode:
Yes
-
WiFi Connected:
No
Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.
Extended warranties are usually very inexpensive and can save you thousands in the future.
Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies.
It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.
Appliances
can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new
appliances
should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.
3.7
out of 5
64% of reviewers recommend this product.
Poor Quality
Steve5o
1/11/2025
We bought our refrigerator from Costco and loved it at first. Within the first year the lights on the water dispenser went out. Just after two years the compressor went out. Weve now been without a kitchen refrigerator for almost a month during the Christmas holiday. Nobody has been able to help us get it repaired despite it still being under warranty. Weve even tried working with the Presidential Liaison which has been of no help whatsoever. Were almost at the point where well need to replace our $2000 refrigerator two years after purchasing it as nobody will repair LG appliances. Very disappointed in LG.
Originally posted on lg.com
No, I do not recommend this product
LG Refrigerator- best choice
PaulButt
1/8/2025
Heres a concise review you can use:
I recently purchased an LG refrigerator and I couldnt be happier with my choice. The design is sleek and modern and it fits perfectly in my kitchen. Its incredibly spacious with smart storage options that keep everything organized. The cooling performance is outstanding and I love the energy efficiency. The added features like the smart diagnostics and water/ice dispenser are super convenient. Highly recommend it to anyone looking for a reliable and stylish fridge
Originally posted on lg.com
Yes, I recommend this product
Great so far
John from Portage MI
1/3/2025
So far perfect. Runs very quietly holds temps exceptionally well produces excellent ice and water Very nice fingerprint resistant stainless finish.
Originally posted on lg.com
Yes, I recommend this product
Terrible product broken within two years
KLeigh79
12/19/2024
We purchased this refrigerator two years ago and the fan motor just went out. Its a $530.00 repair and even though a local repairman made it out less than 24hrs after we called we have to wait three weeks to have it fixed because LG doesnt even have the part right now. So were entirely without a refrigerator in our house over the holidays. A $1500 appliance should last well beyond two years without any need of repair let alone one that costs 1/3 the price of the entire thing. Would not recommend this refrigerator from LG and we will not be purchasing from this brand again.
Originally posted on lg.com
No, I do not recommend this product
Cools well but water tastes like chemicals
Damian LV
12/15/2024
I purchased an LG refrigerator from RC Willey about a year ago and unfortunately it has been a disappointing experience. From the very beginning the water dispensed from the fridge tasted like chemicals and this issue has persisted throughout the year. No matter what I try the water remains undrinkable. We didnt have any problems with our previous LG fridge but this new one has been a completely different story.
To address the problem I replaced the original LG water filter six times each costing around $50 hoping that this would resolve the taste issue. Additionally I replaced four water lines but nothing has worked. Despite spending hours contacting LG support my attempts to resolve the issue have been in vain. Not only did LG support misinterpret my concerns but they also failed to offer any real solution misrepresenting my issues in their reports. It was a frustrating experience to say the least and I am left with a fridge that still produces undrinkable water.
The refrigerator itself seems fine in terms of cooling and functionality but if you rely on the water dispenser or ice maker this could be a dealbreaker. If you are considering this model I would highly advise you to reconsider especially if you expect clean-tasting water from the fridge.
Originally posted on lg.com
No, I do not recommend this product
Poor overall product experience
kkallis
12/14/2024
Product failed after only 3 years of use.
Very poor quality of materials. Needed to replace the grill assembly which is not covered under the warranty and had to pay $422.
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
Trash Do Not Buy LG
lgistheworse
12/8/2024
Absolute Trash please do not buy this. Barely lasted for 2 years and now we have an unrepairable FF E error code
Originally posted on lg.com
No, I do not recommend this product
Horrible customer service
Tom Paiva
11/3/2024
fridge works as it should its been 5 months or so since I purchased it and no problems yet.
the design of the doors could be better to allow a soft close hinge when theres lots of weight on the doors they will slam hard because the momentum. I think thats a major oversite on making a product positive to interact with.
the last and most important thing is DO NOT order directly from LG there carrier service was SO BAD I wanted to return the fridge and start from scratch. Upon them arriving I told them it would not fit with the FRIDGE DOORS on so they proceeded to try jam it through my house scratching the fridge. they then started taking the doors off my house to fit the fridge while expressing concern and telling them they should be taking the doors off the fridge not my house.
They got it into my house after brushing me off got the handles put on and left...... they just left it in the middle of my kitchen while I had paid them to install it and move the old fridge into the basement. I was furious and LG did literally the most bare minimum paying for the damage to the door and refunding me for them not moving and installing the fridge.
Im sure your local dealer will help you fine but I do dread the day where i have a problem with my fridge and have to try to call them again. there customer service was some of the worst id ever experience. it was like talking to robots and no one would help/ break script or get me someone that could actually hear my complaints and address them
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
LG stands by their product
lori1957
10/13/2024
LG stands by their products. Purchased from Appliance Factory and was highly disappointed in learning that we were sold a used broken appliance. BUT LGs customer service was amazing and a tech was sent to repair. The tech was courteous and helped fix what was a disheartening circumstance with Appliance Factory. Will always purchase LG products just never from Appliance Factory ever again.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Not Reliable
JohnL99
9/30/2024
Less than two years after purchase the cooling fan and related computer boards failed. Neither were covered under warranty. Cost us $500 to have repaired and lost an equal amount of food that was in the refrigerator and freezer.
Originally posted on lg.com
No, I do not recommend this product
Burning and Smoke
bob01010
9/28/2024
Less than 3 years old. Fridge portion had burning smell and intense smoke. We called LG and the repair person can only come after 5 days. Terrible brand and terrible customer service.
Originally posted on lg.com
No, I do not recommend this product
Lg Frige
lamen8
9/23/2024
I bought this a month ago. I found out it was a three year old refrigerator Did not come with a Filter. they sent one a day or two after. I cant hook up to wi-fi
Other than that I like it
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
none
dont buy it run
9/14/2024
I am so very disappointed. The problems with this unit are numerous. I doesnt hold temperature. I have had it serviced and it took over a month to get it fixed. I have no confidence in being a long term item in my house as it should be.
Originally posted on lg.com
No, I do not recommend this product
Terrible Product Terrible Service Never Again
Blairie
9/11/2024
The ABSOLUTE WORST I would give ZERO stars if I could. Had my refrigerator 14 months and is now broken. Its been 10 days and the problem is still not resolved. Customer service is terrible and will do NOTHING but talk in circles. Its very difficult to get an actual appointment because there is only 1 technician in my area which is a highly populated area. They came out to look days later and then had to order the parts and did not come until after the next appointment was scheduled. The can just keeps getting kicked down the road meanwhile Ive lost hundreds of dollars in food and cannot have cold milk or fresh food for my toddler. Absolutely ridiculous and will never be an LG customer again. It feels like there is an internal timer to break right after the warranty period just so people have to pay $$$$ to repair or get a new one. Someone will try to reply to reach out and sounds hopeful to resolve the issue but its fake and they wont do anything except look into the issue. This gets nothing accomplished and only causes more frustration. Do right by your customers LG this is not acceptable.
Originally posted on lg.com
No, I do not recommend this product
Beautiful fridge
SJW2024
9/9/2024
The refrigerator cools and functions very well. My one regret is my own fault. The ice maker is completely internal and in hindsite I would have liked the ice to be dispensed in the door. Lesson learned
Originally posted on lg.com
Yes, I recommend this product
Internal space.
Jlopes1
8/27/2024
We bought this LG refrigerator for the internal space as a result we have eliminated the need for a spare refrigerator in the garage. Thank you LG.
Originally posted on lg.com
Yes, I recommend this product
looks good but LG makes horrible refrigerator
andy1975
8/26/2024
third repair in 8 years...crazy money for repairs...nobody wants to repair them...this beauty is not worth the money just a headache. LG makes garbage
Originally posted on lg.com
No, I do not recommend this product
Ballard Powell
8/25/2024
This refrigerator was purchased 12 ago before it stopped cooling my foods inside costing hundreds of doors because all foods were spoiled and uneatable.
I was told Id to pay $500 to ascertain whether it was the motor or the compressor and if was in the line he the repairman was not allow to fix it and my $500 wouldnt be returned.
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
Large and spacious refrigerator
Sestiro
8/20/2024
Spacious fridgekeeps food consistently coldfreezer has adequate space and water and ice maker work wellto date overall very satisfied
Originally posted on lg.com
Yes, I recommend this product
Issue after Issue so far
Jeffjax2
8/19/2024
The water dispenser light stopped working after about 7 month and that apparently cantbe replaced dumb idea LG. Then after about a year and half it is making a loud high pitched squealing noise that can be heared across the house.
Originally posted on lg.com
No, I do not recommend this product
Doesnt cool properly
Donna121
8/15/2024
I bought this unit almost 2 years ago. It has problems. Doesnt cool properly. I had to throw out all my frozen food due to unthawing. I have made several calls for service. I have been without a working refrigerator since the beginning of this month. I am still awaiting the repair. I am a retired person on a fixed income. The loss of my food and refrigerator is so stressful. Im praying LG will fix or replace it.
Originally posted on lg.com
No, I do not recommend this product
Chill with this Fridge :
NewJerseyJim
8/15/2024
So far it is a 5/5. Had to buy when previous fridge stopped working while on vacation. Also was restricted in size due to space it needed to fit. Reviews were good also and like the water on outside of door vs. inside like previous as it made a mess inside. Love the open door alarm and rapid icemaking setting. Size is great and even larger than previous due to efficient space design.
Originally posted on lg.com
Yes, I recommend this product
Sucker Punched
8/8/2024
I ordered this refrigerator on July 13. Two delivery dates were cancelled by LG and I never received the product. Repeat -- I never received the product. They have still not refunded my payment. Beware.
Originally posted on lg.com
No, I do not recommend this product
LG refrigerator success
Steve J 60
8/7/2024
Very nice refrigerator with a lot of space. Much more efficient than the refrigerator it replaced. I would purchase it again. The only option I would have added is a temperature measurement display.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Nice refrigerator
Rusty Hammer
8/3/2024
Its almost a month since great delivery and setup. It took a few days of adjustments to get the cold food cabinet adjusted to the appropriate temperature its working great. The top cold cabinet is spacious and layed out well door storage is more than adequate for our use. Freezer is big enough for a couple 20lb turkeys and a whole lot more. The ice maker works fine its summer right now and usage is high havent run low yet. The ice shape is like an old school ice tray unique. The water on the door feature is better than expected the pressure is good it doesnt take long to fill a glass. It is quieter than anticipated via other reviews. The door finish is really good easy clean and no fingerprints
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Spacious Beautiful
Frank because I can be
7/29/2024
We purchased this unit a month ago love it
We chose this unit bigger than we needed29 cubic ft and were so glad we did the extra capacity while not needed day to day is a blessing on weekends and holidays when entertaining friends and family. The Freezer is also very spacious with a deep bin and storage shelf. The ice making bin holds ample amounts of ice for your needs.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Disappointed
Twink1984
7/25/2024
My freezer stopped freezing after 9 months of use. I called LG to set up a warranty claim. Once a company was assigned to my claim after 5 days of waiting And having to call back for an update. I received a text stating that a warranty company has received my claim and they are having my parts shipped to my home. I was sent another text advising me to text them back when my parts arrive and theyll schedule a repair. This was 10 days ago. I called for an update and was told they do not know when my part will arrive. I asked how do you even know what parts I need since nobody has come to look at it yet? They said its a compressor and to text them when it arrives. So I have an appliance that I am still paying for sitting here waiting on a repair and I have no idea when to expect it to be working. I am so disappointed in this process the timeliness of it and the competency of the product itself.
Originally posted on lg.com
No, I do not recommend this product
Best Choice in Refrigerators
PC Stuart
7/16/2024
We are thrilled with our new LG 29 CU Ft French Door Refrigerator with Slim Design Water Dispenser. This is truly the best refrigerator we have ever owned. There is more than ample storage in both the refrigerator and freezer sections. The water dispenser and the ice maker are easy to use and very convenient. We are totally sold on the French door style of this refrigerator. It makes accessing regularly used food items so much easier to access.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Problems
SRW76
7/15/2024
We bought the LG refrigerator a little over two years ago. Using our AmEx card we received a 2 year warranty. About 2 months after the warranty expired the circulating fan started making a loud noise. We couldnt find a service provider who would work on LG so called customer service. We were told it was probably ice or frost buildup and we would have to do a hard defrost. Shutting the refrigerator down for 24 hours so it could defrost. After moving all the food into coolers we did this. No luck even though we were beyond the warranty LG provided a courtesy repair order the fan was replaced. It was a bad bearing in the fan. Hoping this repair will last.
Originally posted on lg.com
No, I do not recommend this product
Poor customer service for warranty work
K265
7/14/2024
LG refrigerator is still under warranty and the door seal has broken and needs to be replaced. We cannot get a service person to return our calls to replace the part. Poor customer service at best.
Originally posted on lg.com
No, I do not recommend this product
Ice making component not working right.
F Ross
7/12/2024
I bought this on 05/18/2024 brand new the ice making mechanism not working well. I called LG June 24 2024 also June 25 2024. On June 25 2024 I was told that if a technician comes out to my place for a repair that I have to pay for the repair on a 6 weeks old refrigerator. The ice making dispenser continued not to work well till present date of 06/12/2024. Refrigerator Model # LRMXS2806S/02 Serial # 403KRSBMCA22
Originally posted on lg.com
No, I do not recommend this product
Nice looking
Ronald 59
7/7/2024
Bought yhis when our 25 year old refrigerator died unexpectedly and we could get this quickly.
Originally posted on lg.com
Yes, I recommend this product
Best fridge EVER
TVoris
7/2/2024
I owned the previous model of this fridge and had to buy the newest version when we moved house. I have had the pleasure of owning this fridge for a few weeks and I couldnt be happier The space is luxurious the ice maker is AWESOME and the slim water dispenser is excellent. I love this fridge
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Terrible Quality and Service
AmberLynn13
7/1/2024
Have had this refrigerator for 2 years. It quit working 3 weeks ago and we still do not have a resolution. We bought an extended warranty but since its still covered under manufacturers warranty we have to call LG to fix it. We have went back and forth with their customer service. Schedule dates for a repair technician to come out and no one has shown up. We call and all they can say is the request was canceled with no reasoning as to why. Going this week to buy a new refrigerator that is not LG because the quality of their products is garbage and so is their customer service.
Originally posted on lg.com
No, I do not recommend this product
Perfect size easy to clean and very functional
Laura AZ
6/28/2024
I bought this refrigerator two years ago and I love it Last week I had to get the fan replaced and LG covered it under the manufacturer warranty with no cost. Their customer support was excellent
Originally posted on lg.com
Yes, I recommend this product
Great refrigerator
Steve1220
6/27/2024
We love this new refrigerator it has plenty of room for all our food. The freezer is great also. Water in the door comes out way to strong is the only problem we have with the item
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Great features
LindaW13
6/25/2024
I love this refrigerator the only thing I wish it had was an ice dispenser in the door. The door shelves are really handy. It has a ton of room it looks great I am really happy with it. I would buy it again and I highly recommend it.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Fictional delivery dates
c271
6/21/2024
Dont believe whatever delivery date is on the order. You can add at least a week or 2 extra to that if not more. I previously had an LG refrigerator which broke down and I tried to get them to fix it even though it was out of warranty. The repair company they referred me to never returned my calls. So I was forced to buy a new appliance through LG because they gave me a 15 discount as a consolation for not being able to get me a repair from a local company and their delivery date was the soonest from other retailers. Ive been without refrigeration for almost 3 weeks now and the delivery is delayed. My family cant have safe food or medicine insulin because of this. When I called customer service they gave me the run around. The first agent I talked to pretended he was looking into it put me on hold then hung up on me. The second agent transferred me and the third agent who was the kindest said they would call me back but didnt have an answer for me. I even got a confirmation email re-stating the delivery date and that was wrong too. LG needs to do better. Dont state that youre going to deliver an appliance on a certain date when thats not accurate
Originally posted on lg.com
No, I do not recommend this product
Water dispenser light has stopped working again.
Rick29690
6/20/2024
Ive made complaints to LG but no one has helped.
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
LG life is good. Exceptional quality.
Jesie66
6/18/2024
This is the best refrigerator I could buy and so glad I did it.
Originally posted on lg.com
Yes, I recommend this product
Sucks
jason wood
6/14/2024
I bought this refrigerator back in may and this is the second time that they are coming out to repair it
Originally posted on lg.com
No, I do not recommend this product
Good features
Julpat
6/12/2024
Were mostly happy with this product. The interior lighting is somewhat dim. Its hard to see items in the back or underneath when food is on the shelves. Love the slim water source with the ice maker in the freezer. Lots of food storage now. However in order to open the fruit deli drawers both French doors have to be open.
Originally posted on lg.com
Yes, I recommend this product
Worst customer service ever. Awful product.
Mike f 64
6/10/2024
My first LG refrigerator I had repaired five times before I finally had to get a new one. Ive had my new one for eight months and three parts already went and lost a ton of more food. This also caused a stench of mold that was unbearable for me to be in the house. After 2 weeks they finally fixed the fridge but refuse to do anything for the smell so I had to get a whole new refrigerator again. I was lied to constantly every day by supposed supervisors for their customer service. Every time a person said they were going to do something for me the next day another person would check only to see that they never did anything they said they were going to do. The amount of food I lost plus buying ice every day plus coolers plus having to buy another refrigerator after I only having this one for 8 months..smh. some of the worst displays of customer service Ive ever seen. I would never recommend this product to anybody and I would never do business with them again.
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
Died just after the warranty period
C192
6/3/2024
We purchased the refrigerator in early 2022 and it died a few months beyond the warranty period. A local appliance repair company has been unable to fix it. Im not sure what else to say. The fridge was great for the two years it worked.
Originally posted on lg.com
No, I do not recommend this product
Terrible refrigerator and customer service.
Kristina109
6/3/2024
I bought this refrigerator in February of 2023 in April of 2024 it started making very loud noises. I called customer service they had me troubleshoot a couple things and ultimately told me everything seemed fine. I still requested a service representative come take a look as I knew there was something wrong with it this was scheduled 2 days out. The next day I opened the refrigerator and it was 65 degrees. I called the service tech who was very nice and helpful- he said it was the fan that blew the air from the freezer to the refrigerator and overnighted the part to my house which worked out bc he was scheduled to look at the refrigerator anyways. Here is the issue- a 13/14 month old refrigerator dies overnight. Medications and $500 worth of food was discarded. I called Lg the next day which was the morning it stopped working they told me it was covered under warranty which made sense since it was so new I never received a bill or signed anything for an amount. A few weeks later I receive a call from collections How does it got to collections after a few weeks? So we call LG after close to 2 hours on the phone multiple reference numbers and a case number they agreed that we were in fact told it was under warranty. Im still receiving calls from collections. LG is near impossible to speak with someone who will get this taken care of. I do not trust this frodge will last long since it broke just over a year. How do you charge someone over $400 for a nearly new fridge after they also discarded hundreds of dollars worth food? I will absolutely never purchase anything from LG again
Originally posted on lg.com
No, I do not recommend this product
Broken
kanga76
5/28/2024
I bought this brand new about 2 years ago... the fan went out and was broken. I had to throw out hundreds of dollars of food out and you sent a repair man out that cost $500 to fix and replace the fan. A $2000 appliance should be able to last more than 2 years before braking.
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
Stopped working after 10 months.
Dan Susan
5/25/2024
We purchased our LG refrigerator in July of 2023 and it stopped working on may 10th. The fan assembly had to be replaced and the ice maker was replaced due to a recall. It as still under the manufacture warranty. Fortunately we have a refrigerator in the garage to keep everything good. I hope this is not a sign of things to come.
Originally posted on lg.com
No, I do not recommend this product
Issues with water dispenser light and ice maker
Rick29690
5/22/2024
The reason for 4-stars? The light on the water dispenser works...sometimes. We bought in April 2022. March of 2023 the light quit working. We had a tech come take a look since it is an LED and not end user serviceable and repair under warranty. Now another year into ownership and the light works occasionally. Only other gripe is the ice maker. There should be a dead man switch on it so that when the freezer drawer is open it wont dump ice. Other than these problems the fridge is GREAT
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Broke down after 2 years but got fixed
AngelicaG
5/20/2024
I bought this refrigerator 2 years ago. 2 weeks ago after getting home from work I noticed some letters on screen that I had never seen before FF E. After several calls and finally getting to the right place I got instructions on what to do to clear the letters. Air was not circulating to the fridge but Freezer was cool not cold. After disconnecting for 24 hours I called again and was told I needed to get a technician to my house.
I was scheduled for a week later and they ordered parts to my house. The technician arrived and took not even 30 minutes to fix and replace 2 parts. I love my refrigerator especially after not having it for a whole week.
Originally posted on lg.com
Yes, I recommend this product
Regrigerator not cold enough.
Not a fan09
5/17/2024
This refrigerator has never been at the right temperature. LG sent a tech when it was new and he said that new refrigerators arent as cold as the old ones. He said we had to live with it.
It was set as 38 degrees and it was running at 7 to 9 degrees higher.
We recently complained because food is spoiling. We set it at 33 degrees the lowest setting. It never got below 42 degrees. After a repair it went down to 40 to 42.
We are very unhappy with this refrigerator. The slim style water dispenser is great. The temperature is not satisfactory.
Originally posted on lg.com
No, I do not recommend this product
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